Shipping Policy

The following is the shipping policy of Diabetic Plaza. To view the shipping policy of other merchants selling on DiabeticPlaza.com please visit the vendor policy tab on their perspective product pages.

Diabetic Plaza Shipping Policy 

For all orders the shipping cost will be calculated at checkout. Available shipping options:

    • USPS First-Class: 3 – 6 business day
    • USPS Priority Mail: 2 – 3 business day (recommended), comes with $50 insurance
    • USPS Priority Mail Express (rush delivery): 1 – 2 business day, comes with $100 insurance

General Details

All orders will be shipped via United States Postal Service USPS. We pack and ship orders fast! We understand that delivering your supplies quickly is important, so we make our best to ship your orders as fast as we can.

Orders placed will ship on the same day if received by 3 PM Pacific Time. Orders placed after 3 PM PST will be shipped on the following business day.

Once we are done processing your order, you will receive an email notification letting you know that your order is complete. The email will include a tracking number.

Lost or Late Packages

In case your package gets lost, miss-delivered or delivered late, while we do our best to help you locate the order, we release our responsibility of delivering once the order has been marked as “Delivered” or “Accepted by USPS” in the USPS tracking system. Please contact your local USPS office for lost or miss-delivered packages. To file a claim, please retrieve your USPS tracking number from the email we sent you following the completion of your order and present it to your local post office. To learn more please visit: https://www.usps.com/help/contact-us.htm